Can I get a refund?

It depends on the product you purchased, how much you used it, and the reasons for wanting a refund. Please see our Refund Policy for full details.

Can I cancel my subscription?

You can cancel your subscription at any time and you'll still keep your PRO benefits for 1 month after the latest payment. You can also delay your next payment, or pause your subscription. All this can be done from the Manage my subscription page under "Account Settings".

Do credits expire?

No. Any unused credits will roll over into the next month. Even if you cancel your PRO membership, you'll still have access to all the credits you received while you were subscribed.

Is there a one-off payment option, or do I need to subscribe?

If you don't want to subscribe, you can instead buy a credit pack. However, you should know that credit packs only give you PRO status for a limited time. ArtAny PRO subscriptions can be paused, delayed or cancelled at any time, so in almost all cases we suggest choosing ArtAny PRO over credit packs.

What if my creation fails / is marked as "error"?

We know not all creations are successful. If your creation fails, your credits will be automatically refunded and you can try again.

How many artworks can I create per day for free?

You can create unlimited base Stable Diffusion creations for free. Other algorithms and more powerful settings are also available but cost credits to generate.

What is the relationship between Seedance.ai and ByteDance?

Seedance.ai is an entirely independent AI community. We have no affiliation, partnership, or corporate connection with ByteDance. Additionally, we do not provide the "Seedance" AI model.

Is adult or NSFW content permitted?

No. To ensure a safe and professional environment, we have a zero-tolerance policy for NSFW (Not Safe For Work) or sexually explicit content. For details please refer to Content Policy.